We are committed to providing excellent customer service for a smooth purchasing experience.
Exchange Policy
Exchanges are possible in the following cases:
The items are unused and in their original packaging, and the items are not stitched, or
The product is defective.
Refunds Policy
If you are not satisfied with your purchase, you can return the order to our address and receive a full refund within 7 days of receiving the parcel, under the following conditions:
The products are not stitched and are in their original condition and packaging, or the products are found to be defective.
The products have been shipped back to us by the customer. The return shipping will be the customer’s responsibility.
Refund requests will only be entertained within 14 days, after the order is delivered to the customer (you).
International refunds will be processed in PKR. Due to fluctuations in the USD exchange rate, the refunded amount may differ from the original payment. The exact amount paid in PKR will be refunded.
Order Cancellation Policy
Orders that have not been shipped can be canceled on request.
Refusing to accept shipped orders may result in a ban from our store.
Complaints
For any complaints related to your order, please contact us via WhatsApp or call.
Customer Support Contact:
WhatsApp or Call:03335395787
